E-commerce Sales Analysis (SQL)
Analyzed 50,000+ transactions using advanced SQL to identify revenue and customer patterns.
SQL
Data Analysis
E-commerce
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Mohammad
Rokib Hasan
6+ years turning e-commerce operations challenges into data-driven solutions
Skills
Data Cleaning
Expert at preparing and sanitizing large, messy datasets for robust analysis and insights.
ETL
Efficient workflows for sophisticated data extraction, transformation, and loading operations.
Data Modeling
Designing scalable and logical data models for analysis and BI implementation.
Dashboard & Reporting
Creating actionable dashboards and dynamic reports in Power BI & Excel platforms.
Exploratory Data Analysis
Rapid EDA and visualization for uncovering trends, outliers, and actionable business drivers.
Featured Projects
Customer Operations Dashboard (Power BI)
Created an interactive dashboard to track KPIs and improve operational efficiency.
Power BI
DAX
Dashboard
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Regional Sales Performance (Excel)
Built Excel dashboard with pivot tables & formulas to track regional sales trends and forecasting.
Excel
Pivot Tables
Reporting
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Work Experience
Route Dispatcher
Daraz Bangladesh Limited
Aug 2021 – Present
- Managed and optimized delivery routes, improving on-time performance and reducing delays.
- Analyzed logistics, streamlined workflow, and introduced process improvements for order fulfillment.
- Leveraged Excel and SQL to track KPIs, support business reporting, and advise management.
Jr. Executive
Xtreme Solution
Aug 2021 – Sep 2021
- Assisted with daily operations, supported workflow improvements, and enhanced service quality.
- Helped automate reporting tasks for greater visibility and efficiency across teams.
Customer Service Associate
Genex Infosys Limited
Dec 2017 – Aug 2020
- Handled 120+ daily customer interactions; achieved top-tier ranking for 15 straight months.
- Promoted to team mentor, training and guiding a new team to Best Team Award.
- Developed communication and data skills that sparked my journey into analytics.
About Me
I'm Mohammad Rokib Hasan, a data analyst who blends 6+ years of hands-on operations and customer service experience in the fast-paced e-commerce sector with a passion for solving business problems using data. My journey started as a Customer Service Associate at Genex Infosys, where I learned firsthand the value of data in supporting customer needs and improving processes. This curiosity led me through various roles at Xtreme Solution and Daraz Bangladesh, where I began using Excel and analytics to optimize efficiency, spot trends, and streamline logistics.
My analytical toolkit includes advanced Excel, SQL, and Power BI, which I use for cleaning and transforming data, building robust models, and creating impactful dashboards. I thrive on uncovering actionable insights and translating complex information into ways teams can act on. Having worked at the ground level, I understand the importance of trusting data for real operational decisions. I am driven by a practical mindset — always aiming to make analytics feel approachable and valuable to stakeholders from all backgrounds.
Contact Me
I usually respond within 24 hours. Let's connect!